To ensure our community is able to stay connected and keep their systems operating smoothly, in the wake of COVID-19 we are taking several steps to ensure everyone can be looked after, safely without stress.
We are able to offer Remote support to all our customers. This is a service we have offered for some time, that you may not be aware of and may come in very handy!
With a quick phone call, our team can link into your computer remotely and offer a full level of computer support services, and repair the vast majority of software-based issues you may be facing. We are putting more resources into this service offering to ensure our technicians can help you work from the comfort of your home or office without disruption.
Call us on (07) 827 6130 to get Remote Support
Update: Our Shop is currently closed until lockdown has been lifted, we are still offering remote support. The in-store measures will continue when we reopen.
For customers who are bringing devices into the store, we have increased our hygiene and cleaning efforts to ensure our customers and staff are safe. Every single piece of equipment you bring to us, phone, laptop, computer, etc will be physically disinfected with high-grade anti-bacterial cleaning products firstly when they are booked in before work commences, and also a second cleaning process for when they are finished, before pickup. Not only will your device be repaired well, but it will be clean, shiny, and most importantly, safe. Our EFTPOS terminal, service counter, and other high traffic areas are also being disinfected regularly throughout the day to ensure your safety. We also respectfully ask for the safety of our staff and other customers that if you are feeling unwell or showing any signs or symptoms, been in contact with or traveled overseas yourself that you stay at home, give us a call and we can assist you with our remote support solution on ☎️ 07 827 6130.